Welcome to Pelco Learning Center

Pelco® Learning Center is a flexible platform that increases the productivity of people. Workplace Collaboration Services provides a set of capabilities and services for secure client-based and server-based environments. The deployment of Workplace Collaboration Services at your site includes a variety of capabilities, in ready-to-use configurations or customized for your organization.

Using Workplace Collaboration Services

Pelco Learning Center

Pelco Learning Center includes the following capabilities. For more information, refer to the Pelco Learning Center Information Center.

Pelco Learning Center Messaging™
Workplace Messaging provides three integrated components that increase the personal productivity of individuals: Mail, Address Book, and Calendar. For more information, refer to the Help topics for this capability.
Pelco Learning Center Team Collaboration™
Workplace Team Collaboration provides applications, forms, and templates for enhanced team work. Ready-to-use applications and templates provide preconfigured pages containing application components and forms that serve a variety of business needs. All applications, forms, and templates can be customized. Ready-to-use applications are categorized as Team Spaces, Documents, Web Conferences, Learning, and Applications. For more information, refer to the Help topics for this capability.
Pelco Learning Center Collaborative Learning™
Workplace Collaborative Learning™ provides features to find and enroll in courses as well as to attend online courses. If you are a manager or an instructor, you can assign jobs and skills to employees, enroll employees in courses based on their skills, and create learning plans using the Skills Management and Career Development components. For more information, refer to the Help topics for this capability.
Pelco Learning Center Documents
Workplace Documents provides systematic, controlled access to critical documents and provides a fundamental document management capability that is standards-based and has integrated collaborative capabilities. Workplace Documents is available for both the Pelco Learning Center server-based offering and the Pelco Learning Center Managed Client™. For more information, refer to the Help topics for this capability.
Pelco Learning Center Web Content Management™
Workplace Web Content Management delivers Web content management through multiple Internet, intranet, extranet, and portal sites. For more information, refer to the Help topics for this capability.
Pelco Learning Center Managed Client
If your administrator has deployed environments provided by Workplace Managed Client, these options are available for downloading from My Work, the Welcome page, Downloads. For more information, refer to the Help topics for each Workplace Managed Client environment.
Common services
Common services that are available with Pelco Learning Center include Mail services and the Instant Messaging and Presence services.
Mail services support the integration of Mail, Calendar, and Address Book productivity portlets.
Instant Messaging and Presence services enable people links with online status indicators and menus for quick collaboration among individuals and groups. You can see online status indicators wherever people names display so you know who is online and available to chat. Use instant messaging to start online chats with people, send e-mail, and engage in other collaborative activities. The specific collaborative actions that are available vary with the context and component that enables these services. For example, the actions on people links in the People Finder will differ from those seen in Instant Contacts and the membership components of an application.
Common portlets
Common portlets that are available in Pelco Learning Center whenever you need them include Search, Directory Search, People Finder, and Instant Contacts.
  • Use Search to search for content within an application or across multiple applications. Content that you can search for includes, but is not limited to, documents, discussions, team tasks, calendar entries, Web applications, quick links and favorites, announcements, issues -- whatever information you have permission to use.
  • Directory Search is an embedded component that opens automatically whenever you need to search for and select the names of individuals or groups. Depending on your work context, Directory Search provides the controls required for you to work with lists of people.
  • Use People Finder to look up or discover people and display their online status, contact information, person record, and place in the organizational hierarchy. You can also contact and engage people in chats, by e-mail, and other activities using the people link menu. You can add people you find to your Instant Contacts. People Finder uses your organization directory and the Instant Messaging and Presence services.
  • Use Instant Contacts to maintain a list of people whom you contact frequently. Instant Contacts uses your organization directory and the Instant Messaging and Presence services.
Administration
Use the IBM WebSphere® Application Server Administrative Console to configure Pelco Learning Center capabilities, maintain common services, and set user policies. Use the Workplace Collaboration Services Administration page to manage applications, set application policies, and schedule maintenance tasks for applications.

Navigating Pelco Learning Center

When you open Pelco Learning Center, the site displays a banner that contains a toolbar, a navigation bar, a navigation pane, and the content space. What you see in each navigational element varies with the capabilities that are available, in ready-to-use configurations or customized for your organization, and with the context of your current work session.

Banner
The banner is the top section that displays the Pelco Learning Center name and the toolbar.
Toolbar
The toolbar displays the high-level controls for working with the capabilities provided by Workplace Collaboration Services. Before you log in, you see controls for recovering your password, signing up to use the site (self-registration), displaying this Help topic, and logging in. After you log in, the toolbar changes to display controls for opening your Workplace environment and using the capabilities allowed by the user policies that your administrator has set.
  • My Work

    Opens your collaborative environment. Your collaborative environment includes a navigation bar that displays the capabilities that are available to you. After you select a capability to work with, your collaborative environment changes to display the components and services that are provided by the capability. What you see in your collaborative environment is determined by the user policies set by your administrator.

  • Templates

    Opens the application assembly context: Application Template Library and the Form Template Library. You see Templates in the toolbar only if your user policy allows you to create and edit application and form templates.

  • Administration

    Opens the Administration context. You see Administration in the toolbar only if you are an administrator. The Administration context contains a navigation pane of portlets for managing applications, application policies, the scheduler for application maintenance tasks, and other administrative tasks. Some administration tasks require using the IBM WebSphere Application Server Administrative Console directly.

  • Actions

    Displays a menu of actions that are allowed for your current work context. For example, if you have permission to create and edit application pages, the Actions menu displays New Page, Edit Page, and Assign Permissions for the page in which you are working. If you have permission to edit application pages, the Actions menu displays Edit for the application that you are using.

  • Help

    Displays this Help topic, which introduces you to Pelco Learning Center.

  • Log Out

    Logs you out of the site.

Navigation bar
The navigation bar displays the capabilities that are available to you in the selected context: My Work, Templates, or Administration. The navigation bar also includes your person link, if you have logged in to Instant Messaging, and the people palette.
  • Person link

    Your person link displays your online status and your availability to be contacted by other people in the collaborative environment. You can change your online status, customize your status message, and log out of Instant Messaging. As you collaborate with teams, you see the people links of others, both individuals and groups.

  • People palette

    Click the handle of the people palette to display the People Finder and your Instant Contacts.

Navigation pane
The navigation pane displays the list of available applications, tasks, or pages associated with your current context: My Work, Templates, or Administration. You see only the resources allowed by the user policies that your administrator sets. When you click an item in the navigation pane, the content space refreshes to display the appropriate objects for the selected capability. To move out of one application, task, or page and into another, click the name shown in the navigation pane. The content space displays the components associated with your selection. For example, the navigation pane for My Work contains the following items:
  • Welcome

    The Welcome page provides Getting Started information, Bookmarks of product reference information, and product version information. If your administrator deployed Pelco Learning Center Managed Client, alternative client editions and utilities are available for downloading.

  • Mail

    Mail applications include Mail and Address Book, integrated for personal productivity.

  • Calendar

    Your calendar, another personal productivity application, is integrated with Web conferences. Use your Calendar to keep track of appointments, meetings, reminders, all-day events, and anniversaries; and to invite others to meetings.

  • Documents

    Documents displays the Document Libraries that are available to you.

  • Team Collaboration

    Team Collaboration applications include Team Spaces, Applications, and Web Conferences for team work.

  • Learning

    Learning applications include Announcements and the My Learning library of courses for students, and Skills Management and Career Development for managers and instructors.

  • Search

    Search provides a common mechanism for searching for content. You can find documents and other information that you have permission to use within an application and across multiple applications.

Content space
The content space displays the content of the application, task, or page that you selected in the navigation pane. The content space typically includes the content palette.

Content palette

Click the handle of the content palette to display content that you can add to pages. You see the content palette only if you have permission to edit a page.

To illustrate the collaborative environment, here is a typical path for moving through one primary context, My Work:

  1. From the toolbar, log in using the credentials provided by your administrator or the credentials you registered with, if you signed up and created your own profile.
  2. From the toolbar, click a context, for example, My Work. The navigation bar displays a control for logging in to Instant Messaging and the people palette. The Welcome page opens by default.
  3. Optional: If you are a first-time user of Pelco Learning Center, review the Welcome page, especially Getting Started.
  4. From the navigation pane, click the capability that you want to work with, for example, Team Collaboration. The navigation pane displays the Team Collaboration applications that you are allowed to use, any of the following categories:
    • Team Spaces
    • Applications
    • Web Conferences

    The application categories that you see in the navigation pane are the ones that you are allowed to use according to the user policies set by your administrator.

  5. From the navigation pane, click the application category with which you want to work. Team Spaces is selected by default. The content space displays the catalog for the application category that you selected.
  6. From the application catalog, click the name of an application to open it. The content space displays the first page of the application, for example, Team Project Home. The navigation pane lists the other pages of the application.
  7. Work with the components of the application page. For example, the Team Project Home page typically contains the following components:
    • Team Space information
    • Announcements
    • Members
    • Content palette
    • Other components added during application customization
  8. From the navigation pane, select another page of the application. For example, an application assembled from a Team Project template typically includes these other pages, each containing additional components:
    • Team Calendar
    • Documents
    • Discussion
    • Chat Room
    • Search
    • Other pages added during application customization
  9. Use the navigation pane to move from page to page in a particular application and work with the components on each page.
  10. To return to the application catalog, from the navigation bar, click Back to category name. From the application catalog, you can select another application of the category in which you are currently working and use its pages and components.
  11. To move out of the current application category and into a different category, from the navigation pane, click the name of another application category, for example, Applications. Repeat this procedure from Step 6.
  12. To work with another capability, repeat this procedure from Step 4, selecting another capability, for example, Mail.
  13. Optional: If you are allowed to create and edit templates, you can explore the template libraries and the template editor. From the toolbar, click Templates and use the navigation pane and content space as described for My Work. To learn as you explore, display the Help topics that are available in all contexts.
  14. Optional: If you are an administrator, you can explore the administration tasks. From the toolbar, click Administration and use the navigation pane and content space as described for My Work. To learn as you explore, display the Help topics that are available in all contexts.

Logging in and out

Before you log in to this site for the first time, your administrator must tell you the Web address, user name, and password to use. As an alternative to using credentials provided by your administrator, you can use self-registration by signing up and creating your own profile.

In general, you need to log in only once. However, if you log in but remain inactive for a period of time, you may be automatically logged out and will need to log in again.

  1. In the Address field of a Web browser, type the Web address of the site.
  2. From the tool bar, click Log in.
  3. In the User ID field, type your user name.
  4. In the Password field, type your password.
  5. Click Log in to open the first page of the site for registered users.
  6. To log out, click Log out.

Signing up and editing your profile

As an alternative to using login credentials provided by your administrator, you can use self-registration to gain initial access to your site. When you register to use the site, you sign up and create a user profile of preferences that you can update at any time.

To sign up and edit your profile, follow these steps:

  1. From the toolbar, click Sign up to display the form for self-registration.
  2. Complete the fields of the form. Be sure to complete all required fields. Click Continue.
  3. Review and confirm your user information and preferences. Click Continue.
  4. Log in to the site using the credentials you just registered in Steps 2 and 3.
  5. At any time, you can update your profile by clicking Edit My Profile from the toolbar.

Working with online status

Throughout your collaborative environment, an online status icon often appears before a person link. When you point to a person link, a status message appears. The following table lists the online status icons and their descriptions:

Icon

Description

Active icon

The person is online and available to chat.

Away icon

The person is online, but away from the computer. In place of a chat, you can send a message that is displayed on the person's screen.

Do Not Disturb icon

The person is online, but does not want to be disturbed. You cannot start a new chat session with this person, although you can continue a chat that is already in progress.

No icon

The person is offline and unavailable.

From your person link, you can change your online status and customize your status message. Your person link is located in the navigation bar.

To change your online status, click a status from the list of options in your person link.

To customize your online status message, click Customize status in the list of options in your person link, and then edit the message.

You can create a temporary online status message that displays as long as your online status remains unchanged. Then, when your online status changes, your default status message displays.

Working with the person menu

The person menu is available from a person link, the name of a person displayed throughout your collaborative contexts, usually with an online status icon.

Click a person link to display the menu of instant messaging actions and other options.

The person menu displays a list of variable actions that are related to the context in which the name appears. For example, the actions on people links in the People Finder will differ from those seen in Instant Contacts and in membership components of applications.

Getting help

Contextual assistance is available wherever you see the Help button or the Help icon Help icon.

Additional user assistance is provided by thePelco Learning CenterInformation Center and Release Notes.

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